Frequently Asked Questions
Please read our FAQ before sending us a message.
The COVID-19 impact on Mashu Mashu box
Our main goal is to provide you with the gift you chose. Unfortunately we are no more capable to provide it for a specific date nor we are able to guarantee that all the contents of our boxes will be available at the date of your purchase. We do order our stock upfront but production and delivery times have risen significantly.So in a nut shell:
a) We now ship tow times per month (When do I get my package? When do you ship the box?)
b) We may replace some of the items in your order with equivalent (say not a green Hamsa but a blue one)
c) International delivery may take up to 2,5 month for some destinations
We still do lour best so you feel no impact at all but it is not always possible. Please feel free to contact us using the form on this page so we can solve the issue.
General
Subscription
- Choose the size of a box;
- Choose, on how often and/or on which holiday you or your addressee will get a box;
- Fill-out your Billing/Shipping and Payment details;
- Receive and enjoy a beautifully designed box with natural, organic, hand-picked tasty and delightful treats for your body and soul all the way from Israel monthly or quarterly (depending on the type of subscription) – brand new and different every time!
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Once you’ve decided to treat yourself with Mashu Mashu Box, all you need to do is:
- Choose one of our subscription boxes by size (Petite, Boutique or De-Luxe) and by how often you’d like to get a box (monthly or quarterly);
- Fill your Billing/Shipping and Payment details;
- Receive and enjoy a beautifully designed box with natural, organic, hand-picked tasty and delightful treats for your body and soul all the way from Israel monthly or quarterly (depending on the type of subscription) – brand new and different every time!
- Choose the size of a box;
- Choose on which holiday you or your addressee will get a box;
- Fill-out your Billing/Shipping and Payment details;
- Receive and enjoy a beautifully designed box with natural, organic, hand-picked tasty and delightful treats for your body and soul all the way from Israel on every holiday you’ve marked in the list.
- Monthly Petite Box – 29.90 $/box
- Monthly Boutique Box – 49.90 $/box
- Monthly De-Luxe Box – 89.90 $/box
Box
- Mashu Mashu Petite Box – 3-5 items
- Mashu Mashu Boutique Box – 5-7 items
- Mashu Mashu DeLuxe Box – 7-10 items
- Mashu Mashu Grande Box* – 8-14 items
Shipping
Payment & Cancellation
Account & General Questions
Return & Refund
Suppliers